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As we have been actively supporting Dentists for over 20 years collectively, we have a wealth of experience not just in the quirks of dentistry, but also in looking after the needs and expectations of our clients.
We remove the dreaded “circle of blame” by taking your IT problems off your desk, freeing you up to look after your patients and their journey. We will liaise with other providers (eg Exact and the X-Ray guys) to successfully resolve any issues.
Our team will liaise with any member of your team and our contact management system will automatically keep you fully updated on where we are with any problems – in real time.
If you do want to talk, you can contact us any way you like, phone, email, text, whatsapp, zoom – seriously anything.
Your problem becomes our problem, from internet issues to the X-Ray machine misbehaving – we will take the issue and fix it ….
Even if it’s not a traditional IT issue (like maybe you need a formula setting up in Excel) if we can help – we invariably will ….
With our automatic contact software, you can check the update of your tickets in real time with proper notes and advice ….
IT is our specialty, and it’s easy to get carried away and use technical jargon. We will always explain what we are doing – and why!
We also know that not every business is the same, even in Dentistry with all the regulations, each practice still has it’s own unique way of working.
We won’t look to change that, we will just dovetail our services, matching up perfectly to your needs. With either just one of our services (like backup) or the full suite – it’s up to you ….
We Couldn’t Do It Without Each and Every One of Them, Click on their names to find out more.
Our Clients are the reason we strive to be the best. Without them, none of us would be here.
More than that, in many cases our clients become our friends and we would never let them down
